FAQ

 

Is Weston Ink and Weston Signs the same company?

Absolutly not!  I created Weston Signs back in 2002 and left the company in 2013.  Weston Ink opened in 2014 with the goal of better customer service, better designs and better all around value to the customer.  Just take a look at our products, give us a call or send us an email and you will clearly see the difference.

 

How are Weston Ink Graphics Designed and Produced?

Weston Ink graphic designs are produced by solely by Chris Weston using the latest design software and techniques.  All design work is done in house and produced on state-of-the-art printing techology.  We use only the highest quality vinyl and frequently do quality tests to asure our products hold up to the elements.  

 

Why choose Weston Ink over the others?

Weston Ink is a small family owned business.  We put our customers first and are extemely critical about the quality of our products and services.  We are here to take care of all your needs including design, sizing, installation support and care the of your product after installation.  If you ever have any questions or concerns just give us a call or send us an email and we will get you taken care of.

 

Do you products have a warranty?

We stand behind our products and services 100 Percent.  They are produced to last for years without issues.  We are a small business and will go out of our way to correct any issues or defects in our products.  Just give us a call should you ever have any issues.  We are here for you!

 

What is your return policy?

Weston Ink is committed to providing you with the best quality products and services.  We offer a 100% satisfaction guarantee on all of our products.  If you are ever unhappy with your purchase simply return the products to us and we will get you a full refund for your purchase.

 

Is my personal information safe?

Our website uses SSL and is PCI compliant and certified.  As the owner of Weston Ink I also hold a CISSP (Certified Information Systems Security Professional) certification.  We take information security very seriously.  Credit card infomation is not stored after the transaction for your safely as well.  Your personal information is completely safe and we never share any customer information with any third party. 

 

How do you install the graphics and is it difficult?

All of our vinyl products come with a full set of installation instructions that are easy to follow.  These same instuctions and a tutorial video of how to install are included in the Insallation Help page of this website.  If you have further questions please feel free to contact us and we can talk you through your installation.

  

Can the graphics be clear coated after installation? 

Although it is not needed you can clear over our graphics after applying them.  Many people using our decals on motorcycle tanks will do this. Once the clear coat is on it is hard to tell it's even a decal!

 

Is there any white or clear showing around the edges?

All of our decals are die cut right to the edge of the print with no white or clear showing at all.  This makes for a very professional look and it is hard to tell the difference between our vinyl graphics and an expensive air brushed paint job.

  

Do you do custom design work?

We do special orders however, due to the volume of orders that we process and the fact we are a very small business it can take some time depending on what you will need.  Please call us and we can give you a quote and an estimated time as to how long it will take to get your design completed.

 

I can't find the size I need what do I do?

Since all of our products are designed and produced on site just give us a ring and we can get you a quote. We list many of the popular sizes for many applications but can size items to any size.