Terms and conditions

PRODUCT RETURNS
Weston Ink designs and produces all products according to the information supplied by the customer. There will be no refunds or returns for spelling or typographical errors made by the customer on any graphic or product that contains customer specific infomation so please check your spelling and customization before checkout.

Please take special care to order carefully and completely, and verify the order given in the order confirmation screen at time of checkout.

Weston Ink will replace or exchange only those products which are deemed to be missing or defective by a company representative. We make sure all products are checked for flaws before shipment. Customer must check package contents upon arrival and contact us of any problems within 1 week.  We are easy to work with and want to make sure you get the best product and services from us.

After receiving and inspecting the returned merchandise, we will reimburse your credit card or credit your account for the purchase price of the order, less the original shipping fee. 

PRODUCT EXCHANGES
All products produced by Weston Ink are processed so on an individual basis according to the information supplied by the customer. Weston Ink is not responsible for spelling or typographical errors made by the customer. There are no exchanges available, including those due to customer selecting improper size or color. Be sure of the color, size and Quantity before you order.  Some of our items have the option to choose larger quantities.  Make sure especially with personalized team or department decals you have choosen the right quantity.  It may save you some money.


SHIPPING DELAYS
Weston Ink is in no way responsible for any delays in shipping including local delivery errors. We will make every effort to rectify the situation where feasible.  We are easy to work with and by contacting us we can work on a solution that satisifies all partys involved.


SHIPPING ERRORS & LOST PACKAGES 
Lost or damaged claims can only be filed after 30 days from package shipment. Weston Ink is not responsible for 3rd party shipping errors, omissions or damaged shipments.  Please confirm your address is correct and complete upon checkout.  We use USPS mail service.  If you have a PO please include that information.


CUSTOMER SUPPLIED INCORRECT ADDRESS INFORMATION
When a package is not delivered due to an error made by the customer in submitting the proper shipping address, we will reship the package with corrected address and charge an additional shipping fee for the shipment upon customer approval.


PAYMENT METHODS
Online purchases are processed through PayPal or you may contact us at (517) 219-9090 and pay with your credit card over the phone.


SHIPPING COSTS
Shipping costs are based on a flat rate of $3.95 per order and we use USPS shipping service.


TAXES
Each item's price includes all taxes and there is no tax on your order upon checkout.   

For more information contact us.